At Pelotan, we strive to ensure your order reaches you promptly and in perfect condition. Please review our shipping policies below for more details:
Standard Delivery (Switzerland)
- Delivery Time: 3-7 business days.
- Flat Shipping: Flat rate shipping CHF 4.99 for all orders
- Free Shipping: Flat shipping applicable if order value is CHF 120.
International Shipping
- Please note that currently we don’t offer any international shipping.
Order Processing
Orders are typically processed and dispatched within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Lost or Damaged Packages
If your order is lost or damaged in transit and you have purchased shipping insurance, please contact us with your order details. We’ll assist you in resolving the issue promptly.
We take pride in ensuring a smooth delivery experience and are here to help with any questions or concerns. Thank you for choosing Pelotan!